hore55Privacy Policy

This page describes what we collect when you use hore55 and how we keep that data protected. We at hore55 take your privacy seriously. When you sign up, deposit, or place bets on our platform, you provide personal information—email, name, identity document details, payment method—and we handle each piece carefully. Our servers use encryption, our staff follow strict access controls, and we never sell your data to third parties.

Our privacy practices are designed to comply with applicable regulations in supported jurisdictions. If you access hore55 from Jakarta, Surabaya, Bandung, Medan, or Semarang, or use DANA, e-wallet, mobile banking, local payment for deposits, our systems log these actions to prevent fraud and verify your identity. We also use cookies and similar tracking technologies to remember your preferences and improve your experience on the platform.

This policy explains what we collect, how we use it, who can access it, and what rights you have. If you have questions about our privacy practices, please contact our support team.

What we collect on hore55

We collect different types of data at different stages of your membership. When you sign up, we collect your email address and a username. When you complete identity verification (KYC), we collect your full legal name, date of birth, national ID number, and proof of address. When you deposit, we see your payment method details—DANA account, e-wallet number, bank account, or other payment rail you choose. When you place bets on Liga 1, Piala AFF, Champions League, live casino, or slots, we log your wagers, results, and account balance changes.

We also collect technical data: your IP address, device type, browser version, and login timestamps. This helps us detect fraud, prevent account takeovers, and improve our platform performance. We do not sell this data; we use it only for account security and regulatory compliance.

How we use your data on hore55

We use your data for several core purposes. First, account management: we need your email and password to let you log in and manage your account. Second, payment processing: we use your payment method details to process deposits and withdrawals. mobile banking, local payment, online payment, e-wallet, and bank transfers all require verification that the account belongs to you.

Third, identity verification: we verify your name, ID number, and address to comply with anti-money-laundering and know-your-customer regulations. Fourth, fraud prevention: we analyze login patterns, deposit sources, and withdrawal destinations to detect suspicious activity and protect your account. Fifth, promotional communication: if you opt in, we send you emails about new promotions, tier upgrades, or seasonal bonuses around Idul Fitri, Idul Adha, Imlek, and Nyepi.

We also use your data to improve our platform. We analyze aggregate betting patterns to understand which sports (Liga 1, Piala AFF, Champions League) and games (Aviator, Sweet Bonanza, live blackjack) our members prefer. This helps us add features and markets you want.

Third-party processors and data sharing

Our hore55 platform relies on third-party services to operate. Our payment gateway partners (mobile banking, local payment, online payment, e-wallet, bank networks) see your payment method and transaction amount. Our email service provider sees your email address and promotional messages. Our hosting provider manages our servers and sees encrypted copies of your data.

We require all third parties to sign data processing agreements. These agreements require them to protect your data, not use it for their own purposes, and delete it when we no longer need it. We audit these partners regularly to ensure compliance. Our servers may sit outside your jurisdiction, but your data is encrypted both in transit and at rest.

Cookies and tracking technologies on hore55

We use cookies to remember your login state, your language preference, and your betting history. Cookies are small files stored on your device that tell our servers "this is the same person who logged in yesterday." Without cookies, you would need to log in and re-enter your preferences every time you visit hore55.

We use both session cookies (deleted when you close your browser) and persistent cookies (stored for weeks or months). You can disable cookies in your browser settings, but this may prevent some hore55 features from working. We do not use cookies to track you across other websites; we only track your activity within hore55.

Your rights regarding your data on hore55

You have the right to access your data. Log into your hore55 account and your dashboard shows your profile information, deposit history, and betting record. You can request a complete export of your data at any time by contacting our support team.

You have the right to correct inaccurate data. If your name or address is wrong in our system, contact support and we will update it. You have the right to delete your account and most associated data, though we may retain transaction records for compliance purposes.

You have the right to opt out of promotional emails. Every email we send includes an unsubscribe link. You can also manage email preferences in your account settings. You have the right to lodge a complaint with your local data protection authority if you believe we are mishandling your data.

How long we keep your data on hore55

We keep your account profile for as long as your account is active. If you delete your account, we retain your transaction history and identity verification records for at least five years for regulatory compliance. We delete promotional emails and cookies after they expire. If you object to marketing, we mark your email as "do not contact" and retain only that flag, not the emails themselves.

Our security measures on hore55

We protect your data using industry-standard encryption (SSL/TLS). All data in transit between your device and our servers is encrypted. All data at rest in our databases is encrypted. We use strong hashing algorithms for passwords—we never store your password in plain text. Our staff can view your account only for support purposes, and access is logged.

We recommend you enable two-factor authentication (2FA) in your account settings. 2FA requires a code from your phone to confirm logins, preventing unauthorized access even if someone obtains your password. We also recommend you change your password regularly and use a unique password for hore55 (not shared with other websites).

Contacting us and policy changes

If you have questions about our privacy practices on hore55, contact our support team via email or in-app chat. We will address your inquiry within standard business hours. If you have a formal complaint about our data handling, you can lodge it with our support team and we will investigate.

We may update this privacy policy from time to time as our services evolve or regulations change. We will notify you of material changes by email or by posting a notice on hore55. Your continued use of the platform after changes means you accept the updated policy. The date this policy was last updated appears at the top of this page.

Privacy on hore55: summary

We at hore55 collect your email, identity details, payment information, and betting activity to operate our platform and comply with regulations. We encrypt all data, protect it from unauthorized access, and never sell it to third parties. We use cookies to improve your experience, and you can control them in your browser. You have the right to access, correct, or delete your data. If you have questions, visit our FAQ or contact our support team.

Access to hore55 is available only where local law permits. We comply with applicable data protection regulations in supported jurisdictions. Thank you for trusting us with your personal information.